Return Policy — Wedderspoon Organic
FREE SHIPPING ON ALL ORDERS OVER $25
FREE SHIPPING ON ALL ORDERS OVER $25

Return Policy

At Wedderspoon we are completely confident that you will love our honey products. If, however, you decide that something you’ve ordered is not quite the right fit, feel free to contact us at: info@wedderspoon.com


Returns, Exchanges & Shipping

Once your package has been prepared for shipment, you will receive an email with tracking information, be sure check your spam/junk folders for this information. To keep you up to date on the arrival of your package, tracking information along with an anticipated delivery date, delivery confirmation and photo are provide by carrier. Please reach out to our Client Services team at info@wedderspoon.com to assist with any missing package issues.

Orders cannot be canceled or revised once placed. Please refer to our return policy below.

We are unable to accept returns from Amazon or other retailers.

We are committed to providing you with the best quality service and products! If, for whatever reason, you are not happy with the products that you have ordered, please return your unused and re-sellable items to us, in their original packaging, with original Wedderspoon receipt, within 30 days from the receipt of your shipment. Once your return has been received, we will issue a refund, less shipping costs and a 10% re-stocking fee.

Orders are processed and shipped within 48 hours. Shipping hours are Monday-Friday, excluding holidays, from 7:30am to 3:30pm EST.

We do not offer refunds for batch differences (i.e. color, texture, taste) as these differences are due to the natural state of the product and do not indicate compromised quality.

Refunds

Refunds will be provided in the same way that the initial payment was made i.e. Visa payments will be refunded directly to your Visa.

Please be aware that we cannot accept exchanges or returns on used or damaged items. Qualifying exchanges and returns must be in their original packaging, and in re-sellable condition.